.png)
CHECK IN/OUT
Check-In
- Check-in: 4:00 PM. Check-out: 10:00 AM.
- For NatureWalk properties: Please check the kitchen countertop to find golf cart key and pool card. (if applicable)
- For WaterColor properties: Please check the yellow envelope on the kitchen countertop for wristbands and parking pass.
Packages: Do not send deliveries to the property. If you urgently need a package, contact our office first for an alternate address. (For only Urgent Deliveries)
House Policies
- Occupancy is strictly enforced. Extra guests require prior approval.
- Violations may result in immediate eviction and forfeiture of all monies paid.
Golf Cart
- Allow 15 seconds after turning the key (cart in Neutral) before use.
- If you do not use the golf cart for more than 48 hours, the battery may enter protection mode. Please press the button located on the side of the battery under the middle seat. If you experience any issues, please contact the office. .
- Parking: Please use driveway or garage only. No street parking (tow at guest expense).
- Charge rule: Do not operate below 20%. Charge is monitored.
- If used under 20% and towing is needed: $150 fee charged to the card on file.
- Keys are on the kitchen countertop; leave them there at checkout. Missing keys: $100 fee.
- Driver must be 21+ with a valid driver’s license.
- Not permitted on nature trails, boardwalks, or sidewalks. No landscaping/grassy parking.
Parking & Community Rules
- At leats one driveway spot is available. (Please check your check in instructions to have more details.) Garage might have an extra space (if applicable), but one spot is reserved for the golf cart (if applicable).
- NatureWalk CDD rules: No parking on landscaped areas, streets, alleys, or district roadways (tow-away zones).
- Vehicles blocking emergency access may be towed.
- Tickets from unauthorized parking are the guest’s responsibility (charged to card on file).
Trash
- Trash pickup: Mondays & Thursdays.
- Follow HOA rules and keep bear straps fastened to secure the trash can.
Departure Guidelines:
- The standard checkout time is 10:00 am.
- Late checkouts will result in a $200.00 fee. This fee covers housekeeping and helps us maintain our scheduling. (There might be exceptions applicable)
- Please report any accidental damage before departure to be covered by our Accidental Damage policy.
- If you plan on leaving before 10:00 am, please inform us through e-mail or text message.
- Ensure all trash is taken out before departure.
- Wash all dishes or run them through the dishwasher.
- All linens are professionally laundered upon departure. Please refrain from washing linens or terry.
- Set the A/C temperature to cool 75 degrees.
- Confirm that the door lock is set to lock the door securely.
- If applicable, leave all wristbands or passes on the kitchen counter by the coffee maker. (For WaterColor Properties)
- If applicable, plug in and cover the golf cart before departure.
- If you experience any issues at all during your stay, please call or text us.
- Late Check-Out: Please request at least 24 hours in advance.