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CHECK IN/OUT
Check-In
- Check-in: 4:00 PM. Check-out: 10:00 AM.
- Early arrival / late departure requests must be submitted before arrival/departure.
- For NatureWalk properties: golf cart key and pool card are on the kitchen countertop.
- For WaterColor properties: Please check the yellow envelope on the kitchen countertop for wristabnds and parking pass.
Packages: Do not send deliveries to the property. If you urgently need a package, contact our office first for an alternate address. (For only Urgent Deliveries)
House Policies
- Occupancy is strictly enforced. Extra guests require prior approval.
- Violations may result in immediate eviction and forfeiture of all monies paid.
Golf Cart
- Allow 15 seconds after turning the key (cart in Neutral) before use.
- Parking: driveway or garage only. No street parking (tow at guest expense).
- Charge rule: Do not operate below 20%. Charge is monitored.
- If used under 20% and towing is needed: $150 fee charged to the card on file.
- Keys are on the kitchen countertop; leave them there at checkout. Missing keys: $100 fee.
- Driver must be 21+ with a valid driver’s license.
- Not permitted on nature trails, boardwalks, or sidewalks. No landscaping/grassy parking.
Parking & Community Rules
- One driveway spot is available. Garage has an extra space, but one spot is reserved for the golf cart (if applicable).
- NatureWalk CDD rules: no parking on landscaped areas, streets, alleys, or district roadways (tow-away zones).
- Vehicles blocking emergency access may be towed.
- Tickets from unauthorized parking are the guest’s responsibility (charged to card on file).
Trash
- Trash pickup: Mondays & Thursdays.
- Follow HOA rules and keep bear straps fastened to secure the trash can.
Departure Guidelines:
- The standard checkout time is 10:00 am.
- Late checkouts will result in a $200.00 fee. This fee covers housekeeping and helps us maintain our scheduling.
- Please report any accidental damage before departure to be covered by our Accidental Damage policy.
- If you plan on leaving before 10:00 am, please inform us through e-mail or text message.
- Ensure all trash is taken out before departure.
- Wash all dishes or run them through the dishwasher.
- All linens are professionally laundered upon departure. Please refrain from washing linens or terry.
- Set the A/C temperature to 75 degrees.
- Confirm that the door lock is set to lock the door securely.
- If applicable, leave all wristbands or passes on the kitchen counter by the coffee maker. (For WaterColor Properties)
- If applicable, plug in and cover the golf cart before departure.
- If you experience any issues at all during your stay, please call or text us.
- Late Check-Out: Please request at least 24 hours in advance.